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Terms & Conditions

Last Updated: February __, 2024

Société de Développement des Télécommunications du Liban (Sodetel) S.A.L ("SODETEL" or "our" or "us" or "we") offers the website ("Website") to provide information and specific functionality for interested parties.

Please carefully review the general terms of use for the Website and SODETEL's online services. Your use of this site and any resources provided on the sites indicates your acceptance of these terms and conditions ("Terms"). If you disagree with any of the terms and conditions outlined below, refrain from accessing or using this site. 

By accessing and/or using the sites, you represent and warrant that you have the right, authority, and capacity to enter into the Terms and to abide by all the requirements described in these Terms.

I- Introduction

These Terms are formulated in compliance with the applicable laws and shall regulate the usage of the services offered through this Website. Both individuals and legal entities are qualified to be considered as "Customers" of SODETEL under the stipulations outlined in these Terms.

In relation to the provision of services and supply of products through this Website, Customers using this Website must adhere to and be bound by the specific conditions associated with each service and/or product. These conditions are considered an integral and inseparable part of these terms and conditions.

This Introduction constitutes an integral part of these Terms.

II- Intellectual Property 

By agreeing to these Terms, you acknowledge and agree that our Website, including all the content it provides, is protected by copyright, trademarks, service marks, or other proprietary rights and laws. This content is the exclusive property of SODETEL or third parties. Your use of the content is strictly limited to what is expressly authorized by the specific content provider. Unauthorized use of the content available on our Website may result in violations of copyright, trademark, and other applicable laws, potentially leading to criminal or civil penalties.

All distinctive graphics, icons, logos, and service names are either registered trademarks, trademarks, or service marks owned by SODETEL. Any other trademarks or service marks belong to their respective owners. These Terms do not grant any rights to use trademarks, service marks, logos, or the name of SODETEL.

III- Responsibilities

You are obligated to maintain the confidentiality of your assigned password at all times and must ensure that it is not disclosed or shared with any individual. You assume full and sole responsibility for any charges, losses, or damages incurred due to the use of their user identification and/or password, regardless of the circumstances.

You are required to use only your own ID password for accessing SODETEL online services and have the option to change your password periodically to enhance security.

When accessing any other network through the service, you are expected to adhere to the relevant rules and regulations governing that particular network.

Subject to the applicable terms and conditions outlined by SODETEL and as a consideration for being granted access to SODETEL services, you agree to:

a) Refrain from engaging in or permitting any infringement of intellectual property rights.

b) Not utilize SODETEL services for any illegal, improper, obscene, or defamatory purposes, or any activities prohibited by law, these Terms, or other regulations set by SODETEL.

c) Avoid publishing, posting, uploading, distributing, or disseminating any inappropriate, defamatory, infringing, obscene, indecent, or unlawful content, names, materials, or information.

d) Abstain from uploading materials, information, or files that include software or other content protected by intellectual property laws (or rights of privacy) unless the Customer owns or controls the necessary rights or has obtained all required consents.

e) Refrain from uploading materials, information, or files containing viruses, corrupted files, or any similar software or programs that may harm the operation of another's computer or property.

f) Adhere to any code of conduct or guidelines applicable to a specific SODETEL service.

g) Avoid using SODETEL services in a manner that could damage, disable, overburden, or impair any SODETEL services or connected network(s) or interfere with the use and enjoyment of any SODETEL services or products by other parties.

h) Not attempt to gain unauthorized access to any SODETEL services, other accounts, computer systems, or networks connected to SODETEL services through hacking or any other unauthorized means.

IV- No Unlawful or Prohibited Use

You are granted a non-exclusive, non-transferable, and revocable license to access and utilize our Website strictly in accordance with these Terms. By using the Website, you agree not to engage in any unlawful or prohibited activities as specified in these Terms. It is a condition of your Website use that you will not employ it for any purpose that violates the law or goes against the provisions set forth in these Terms. Your usage must not cause damage, disable, overload, or impair the Website, nor should it interfere with the usage and enjoyment of the Website by any other party. Attempting to acquire materials or information through any means not intentionally made available or provided for through the Website is strictly prohibited.

V- Third Party Websites and Information

Through our Website, you may have the opportunity to access, review, display, or utilize third-party applications, websites, services, products, content, or information. Additionally, our Website may contain references to content, information, documents, software, materials, and/or services provided by other parties, collectively referred to as "Third-Party Materials." It is important to note that these Third-Party Materials are beyond our control, and you acknowledge that we do not bear responsibility for aspects such as accuracy, copyright compliance, legality, decency, validity, or any other characteristic of the content within such Third-Party Materials. Furthermore, we are not accountable for errors or omissions in any references to other parties, their products, or services.

The inclusion of a link or reference to Third-Party Materials does not imply our endorsement or association with the third party, nor does it imply any warranty, whether express or implied. SODETEL is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any Third-Party Materials. You acknowledge sole responsibility for and assume all risks associated with your access to, use of, or reliance upon any Third-Party Materials. Additionally, you accept responsibility for any charges incurred while accessing such materials.

It is worth noting that our Website may feature embedded tools provided and controlled by third parties, subject to the terms and policies of those third parties. It is advisable to use these third-party tools only if you agree to adhere to their respective terms and policies.

Except as stated in the Terms, anyone who uses or benefits from your services is not a third-party beneficiary who can enforce the Terms against you, us, or anyone else. 

VI- Users Outside Lebanon

SODETEL administers, operates, and controls the Website from our offices in Lebanon. Should you access the Website from a location outside Lebanon, it is your responsibility to comply with all local laws. You agree not to utilize SODETEL content, accessed through our Website, in any country or manner that is prohibited by applicable laws, restrictions, or regulations.

VII- Privacy Policy

We take your privacy seriously. For more details on how we collect, use, and disclose information from visitors to our Website, please refer to our Privacy Policy located at (__________________________).

VIII- Indemnification

To the fullest extent allowed by applicable law, you agree to release, indemnify, and hold SODETEL, along with its officers, directors, employees, and agents, harmless from any direct or indirect damages, claims, disputes, demands, liabilities, losses, and costs and expenses, including reasonable legal and accounting fees. This indemnification is applicable to any connection with or arising out of your violation of these Terms.

IX- Liability Disclaimer

The information, software, products, and services presented on or accessible through the Website may contain inaccuracies or typographical errors. Updates and modifications to the information on the Website occur periodically, and SODETEL and/or its suppliers reserve the right to make improvements or changes to the Website at any time.

SODETEL makes no representations regarding the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services, and related graphics found on the Website for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services, and related graphics are provided "as is" without any warranty or condition of any kind.

In no event shall SODETEL be liable for any direct, indirect, punitive, incidental, special, or consequential damages, or any damages whatsoever, including, without limitation, damages for loss of use, data, or profits, arising out of or in any way connected with the use or performance of the Website. This includes the delay or inability to use the Website or related services, the provision or failure to provide services, or any information, software, products, services, and related graphics obtained through the Website, or otherwise arising from the use of the Website, whether based on contract, tort, negligence, strict liability, or otherwise. If you are dissatisfied with any part of the Website or these terms of use, your sole and exclusive remedy is to discontinue using the Website.

X- Termination

You acknowledge and consent that we reserve the right, at our sole discretion, to restrict, terminate, or suspend your access to our Website without prior notice and for any reason, including, but not limited to, a violation of these Terms. 

We are not liable to you or any third party for any claims or damages arising from such termination or suspension, or any other actions taken by us in connection with it.

XI- Modifications to Terms

SODETEL retains the right, solely at its discretion, to alter, amend, add, or remove sections of these Terms at any time. It is your responsibility to periodically review these Terms for any changes. Your ongoing use of the Website after the publication of modifications signifies your acceptance and agreement to the revised terms.

XII- Change of address

You may change your address online at any time. However, the loss or delay of any mail/correspondence which might have been dispatched prior to the change shall be at your sole risk and responsibility.

XIII- Governing Law

This Website is controlled by us from our offices in Beirut, Lebanon. By using or accessing our Website you agree that the laws of the Republic of Lebanon will apply to all matters relating to the use of our Website. Each of us, to the extent permitted by applicable law, hereby irrevocably and unconditionally (i) consent to the jurisdiction of Lebanon; (ii) agree that any action or proceeding concerning these Terms will be brought exclusively in the courts of Lebanon.

XIV- Contact Information

If you have any questions about these Terms, please contact SODETEL at: