Looking for a job at Sodetel? Apply to any of the available positions or send us your CV for reference.

Role summary
To market and sell the Company’s services to direct customers through door-to-door sales.

Tasks and responsibilities
- Prospect new clients for the Fiber Optics project in all areas covered by Fiber Optics through door-to-door and cold-calling, and according to leads’ lists submitted by the Company.
- Propose Fiber Optic services to prospected clients.
- Attend sales meetings and trainings to keep abreast of the latest developments.
- Report and provide feedback to Management.


Role summary
To design and operate network systems

Tasks and responsibilities
- Manage Corporate customers connections (installation, upgrade/downgrade, troubleshooting, opening tickets ...).
- Monitor the Company's backbone and data networks.
- Perform network design for best performance and good redundancy.
- Install, upgrade and commission network equipment (DSLAMs, BRAS, routers and switches IOS ...), make sure they conform to required specifications, and monitor quality of service.
- Handle security issues like denying attacks: DOS, DDOS, TCP Syn ...
- Troubleshoot reported network problems.
- Install and configure network monitoring tools.
- Perform site surveys upon request.


Role summary
To resolve technical problems for residential services

Tasks and responsibilities
- Handle Customers' requests and provide technical support for residential services
- Troubleshoot and resolve customers' technical inquiries over the phone
- Communicate with customers to provide and process information in response to technical concerns
- Conduct various testings for products and services and deliver detailed reports upon request
- Follow up on technical tickets and participate in the escalation process


Role summary
To market and sell the Company’s residential services to direct customers

Tasks and responsibilities
- Market and sell the Company’s residential services to direct customers.
- Maintain daily records of contacts and client prospects including status reports, follow-up requirements and other relevant details.
- Achieve sales targets as set by management.
- Forward customer complaints to appropriate parties.


Role summary
To increase corporate sales according to defined sales policies

Tasks and responsibilities
- Prospect new corporate customers, demonstrate the company’s services, develop proposals for the customers, negotiate the terms of the agreement and close sales.
- Maintain and develop relationship with existing customers.
- Assist the Sales Manager in developing Sales strategy and targeted selling plans.
- Gather market and customer information.
- Perform competitor analysis.
- Work closely with the technical team to communicate customer’s feedback.
- Submit monthly statistics.