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FAQ

How long will the 3G refill card last me once activated?

Once refilled, your 3G card will last 1 month after being activated. Please note that it expires at 12:00 midnight of the mentioned expiration date.

If the refill cycle is done, will my remaining quota be transferred to the next month?

Your quota can be used within a month since recharge. Any remaining quota will be discarded and cannot be used in the following month

Why the MiFi battery blinks green?

After you turn on the MiFi device, all the LED lights will turn off and the battery light will keep blinking green. This is totally normal in order to save battery usage. If at any time you need to check network signal LED you can quick press on the Power button to check the status of all LED indicators

How can I recharge the MiFi Battery?

Your MiFi device comes with a USB cable. You can plug it in any laptop or PC to recharge it. If you need faster battery recharge you can buy a dedicated adapter from Sodetel for the device

Can I use Sodetel MiFi with a SIM from another 3G service provider?

Your MiFi device is customized to Sodetel and cannot be used with a SIM card from another provider. It is locked to be used only on Sodetel SIM cards

Can I use the Sodetel 3G SIM card while traveling abroad?

Your Sodetel 3G SIM can be used only within Lebanon. It cannot be used in Roaming mode.

How to activate the MIFI I got from Sodetel?

"Insert your Sodetel 3G+ SIm card in the device and turn it on. Search for the WiFi name mentioned on the back of the device cover and connect to it from any device. Your WiFi access key is also mentioned on the back of the device cover. To change the WiFi key, type 192.168.1.1 in your browser address bar, then use the following if required: Username: admin Password: admin Now you can follow the ‘Quick Set Up’ wizard to change your wireless key

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